Designed for clinicians with a full caseload
This valuable training day provided a supportive space for PWPs to explore the challenges of managing stress and workload. Combining skills building with reflection and self-practice, the day equipped attendees with a holistic toolkit to manage their caseloads more effectively.
Developing service knowledge
Supporting sustainable, confident and manageable caseload practice
This interactive online workshop was specially developed to help clinicians better understand the causes of overwhelm, strengthen practical ways of working and build confidence in managing difficult conversations, prioritisation and supervision. Key learning outcomes included:
- Understanding the factors that can make caseload management feel difficult or unsustainable
- Exploring practical approaches to managing workload, pressure and mental load more effectively
- Identifying personalised systems and habits that support sustainable ways of working
- Building confidence in using supervision and seeking support appropriately
- Creating an individual action plan for more manageable and sustainable practice
Live online learning
Develop practical approaches to move from overwhelm to organised
This interactive online workshop gave the attendees the opportunity to learn from experienced practice, share challenges with peers and reflect on how you can create more sustainable ways of working within their own roles and services. Throughout the day, the participants had the opportunity to:
- Join online to connect with PWPs, service leads and managers from across the UK
- Take part in guided discussions around caseload pressures, confidence, supervision and wellbeing
- Ask questions and gain practical guidance from Lizzie Gray-Smith throughout the day
- Reflect on your own working patterns, pressures and support needs using a dedicated reflective workbook
- Leave with practical strategies and realistic next steps to take back into your role and organisation
Reflective workbook
Positive steps for sustainable caseload management
All attendees received a reflective workbook ahead of the workshop. Integrated throughout the day, the workbook supported the attendees to record reflections, identify patterns and pressures, and develop a practical action plan for returning to work.
In-house training
Available as a bespoke course to teams of 25 people or more
Please do contact us if you would like this training delivered exclusively to your team, with the content tailored to the specific needs of your service. Please email Sarah Kemm or call Sarah on 01732 897788 for further details.
Reflective workbook
Positive steps for sustainable caseload management
All attendees will be sent a reflective workbook which will be integrated into the day to record your experiences, insights and action plan for returning to work.
| 9:00 |
Joining, technical support and instructions
|
| 9:30 |
Chair’s introduction and grounding exercise
Lizzie Gray-Smith, PWP & Trainee CBT Therapist, Sussex Partnership NHS Foundation Trust
|
| 9:40 |
What does 'not managing' look like and why does it happen?
|
| 10:10 |
Interactive discussion: Sharing common experiences and difficulties with caseload management
|
| 10:30 |
Feedback from discussions: setting priorities for the day
|
| 10:50 |
Screen break
|
| Building a good framework | |
| 11:00 |
Working out what works for you
|
| 11:30 |
Reflective exercise
|
| 11:40 |
What is struggling to 'manage' a symptom of?
|
| 12:10 |
Questions and answers with Lizzie Gray-Smith
|
| 12:20 |
Reflective exercise
|
| 12:30 |
Lunch break
|
| Building confidence and getting support | |
| 1:00 |
Interactive discussion: Confidence reflection activity
|
| 1:20 |
Feedback from discussions
|
| 1:30 |
Confident caseload management
|
| 2:00 |
Screen break
|
| 2:10 |
The role of supervision and support in ensuring sustainability
|
| 2:40 |
Questions and answers with Lizzie Gray-Smith
|
| Sustainable practice | |
| 2:50 |
Interactive discussion: Where do we go from here?
|
| 3:00 |
Feedback from discussions
|
| 3:10 |
Reflective exercise and action planning - setting up for success
|
| 3:30 |
Close of workshop
|
With thanks to the speaker
Lizzie Gray-Smith, PWP & Trainee CBT Therapist at Sussex Partnership NHS Foundation Trust, brings valuable insight into the psychological and practical pressures facing PWPs and wider talking therapies teams. Drawing on her experience supporting clinicians within demanding service environments, Lizzie shared realistic and compassionate approaches to equip participants with a holistic toolkit to effectively manage their caseload.
Lizzie Gray-Smith
PWP & Trainee CBT Therapist
Sussex Partnership NHS Foundation Trust
Who came?
Connecting with peers facing similar challenges across NHS Talking Therapies services
This day offered valuable opportunities to connect with peers from across the UK, share experiences and learn how other teams and clinicians are approaching similar challenges within their own services. Attendees benefitted from open discussion, shared problem-solving and the opportunity to combine skills building with reflection and self-practice in a supportive and collaborative environment.
Designed for:
- Psychological Wellbeing Practitioners
- Lead Psychological Wellbeing Practitioners
- Clinical Leads
- Service Managers
- Senior Clinicians
Past attendee feedback
This online training course is part of a series of interactive events designed to support the real-world challenges facing NHS Talking Therapies services. Take a look at our recent attendee feedback to see what previous delegates have valued most from attending earlier this year:
Why sponsor?
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing talking therapies forums offering dedicated presentation, Q&A, networking and discussion time, each sponsor will be full immersed into the event and able to effectively engage with your NHS audience.
Your event, managed by us
SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.
Reach out today
If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:
Vanessa Jarman
Contact: 01732 897788
Email: vanessa.jarman@sbk-healthcare.co.uk