Getting More from Routine Outcome Measurement

University of Manchester, 7 CPD hours

Wed 23 Apr 2025

Two day conference: Wednesday 23rd and Thursday 24th April, University of Manchester

CORE IMS, in collaboration with internationally acknowledged experts in routine outcome measurement, invited Heads of Service, Clinical Leads and Psychological Therapy Practitioners to participate in (some or all) of this two-day learning event focused on exploring and applying the latest research to local measurement practice. These unique days shared potential solutions to the common challenges that may hinder your service from maximising the yield from your measurement efforts.

Organised by:

Getting more from your Routine Outcome Measurement

Attendees who prioritise authoritative evidence, gained from the extensive knowledge compiled from more than 200 publications authored by the speakers at this two day event. Those who value relevant experience, benefitted from a shared repository of measurement-related endeavour with a collective sum of over 60 years of experience.

Key learning outcomes for the two days included:

Understand the significance of routine outcome measurement in improving patient care and therapy outcomes
Learn practical strategies for integrating ROM into clinical workflows and addressing common implementation challenges
Develop skills in interpreting ROM data to inform clinical decision-making and enhance treatment planning
Explore effective methods for engaging patients in the ROM process, ensuring that patients understand the benefits and feel comfortable participating
Appreciate the role of continuous evaluation and refinement of ROM processes to ensure they are effective and aligned with best practices in the field

An international line-up of leading minds

By blending engaging evidence-led presentations with success stories from the coalface of clinical practice, participants were inspired and enabled to facilitate changes in local measurement leadership by:

Dr. Heidi Brattland, Clinical Psychologist and Associate Professor, Norwegian University of Science and Technology (NTNU), Norway
Dr. Susan Douglas, Professor, Vanderbilt University, USA
Dr. Marjolein Koementas-de Vos, Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy, GGZ Noord-Holland Noord, The Netherlands
John Mellor-Clark, Measurement Development Strategist, CORE Information Management Systems, UK
Dr. Christian Moltu, Professor, Department of Health and Caring Sciences, Western Norway University of Applied Sciences, Norway
Jasmin Gryesten, Clinical Psychologist, University of Copenhagen and Psychiatry Region Zealand, Denmark

This two day event was organised by CORE IMS, bookings by SBK Healthcare

Day 1: World Café and Evidence-led Presentations

Whitworth Art Gallery, University of Manchester

9:30	Registration and Networking
10:00	Conference Opening A unique summary of the research evidence supporting the value of routine outcome measurement to clients alongside short case study ‘stories’ demonstrating the potential for common barriers to compromise the yield for service leaders, clinical leads, practitioners and clients. Introduction by all the speakers
11:00	Introducing the World Café This World Café event is designed to efficiently build a quick shared understanding of common measurement-related problems independent of country, sector, setting, measure and/or measurement experience. Dr. Susan Douglas, Professor, Vanderbilt University, USA
11:15	World Café: Facilitator-led Discussions
	Through a series of small table 20-minute facilitator-led discussions attendees will move through three rounds of focused conversation to help ideas, questions, and themes emerge, link and connect with the aim of: All the table clusters in the room will be cross pollinated with insights from prior conversations Achieving a powerful evidence-based consensus Collating a visual reference of common local experience to support the afternoon presentation Supported by all the speakers from the day
	Refreshments will be available in the room through the World Café event.
12:45	Lunch Break
1:30	Overcoming the Leadership Challenges of Routine Measurement Purposeful communication and engaging all the team members in ROM Training and support: focusing on the development of competencies and deeper capabilities SMART goals: how to provide a clear and achievable direction for the team Creating a feedback loop where team members can share their experiences and suggestions Organizational culture and information transparency: information access and decision-making Dr. Susan Douglas, Associate Professor, Vanderbilt University, USA
2:15	Overcoming the Therapeutic Challenges of Routine Measurement Developing a mutually meaningful rationale and shared understanding with clients/patients Using the data in dialogue with the client/patient to explore which areas are most important Role of a phased approach to ROM – creating a process and understanding different uses Understanding therapist responsiveness and building on different sources of information Integrating ROM across arenas: the role of collegial teams and supervision Dr. Christian Moltu, Professor, Department of Health and Caring sciences, Western Norway University of Applied Sciences, Norway
2:45	Overcoming the Challenges of Using Routine Measurement in Groupwork Organizational alignment: ensuring a meaningful integration of ROM and feedback within groups Supporting clinicians and their co-leaders in utilising ROM as an effective digital tool Engaging clients in using ROM and feeding back in a personally meaningful way Using ROM in group settings: fostering a shared understanding between clinicians and clients Considering key unique therapeutic factors of groups and their interaction with ROM Dr. Marjolein Koementas-de Vos, Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy, GGZ Noord-Holland Noord, The Netherlands
3:15	Closing Comments John Mellor-Clark, Measurement Development Strategist, CORE Information Management Systems, UK
3:30	Close of Day 1

Day 2: Experience-led Learning Workshops

Core Technology Facility, University of Manchester

8:30	Registration and Networking
	Attendees will be asked, in advance, to choose one workshop from the following: Overcoming the Leadership Challenges of Routine Measurement Overcoming the Therapeutic Challenges of Routine Measurement Overcoming the Challenges of Using Routine Measurement in Groupwork
9:00	Introducing the Experience-led Learning Workshops
	The second day of this distinctive educational event features three concurrent workshops facilitated by our renowned experts in utilising routine measurement as a feedback mechanism to enhance both organizational and personal practices in individual and group therapy: Integrating presentations, group discussions, and interactive learning activities Equipping and motivating managers and practitioner attendees with effective solutions to common challenges Maximising the benefits of routine outcome measurement
Experience-led Learning Workshops Options:
1	Overcoming the Leadership Challenges of Routine Measurement Purposeful communication and engaging all the team members in ROM Training and support: focusing on the development of competencies and deeper capabilities SMART goals: how to provide a clear and achievable direction for the team Creating a feedback loop where team members can share their experiences and suggestions Organizational culture and information transparency: information access and decision-making Dr. Susan Douglas, Professor, Vanderbilt University, USA John Mellor-Clark, Measurement Development Strategist, CORE Information Management Systems, UK
2	Overcoming the Therapeutic Challenges of Routine Measurement Developing a mutually meaningful rationale and shared understanding with clients/patients Using the data in dialogue with the client/patient to explore which areas are most important Role of a phased approach to ROM – creating a process and understanding different uses Understanding therapist responsiveness and building on different sources of information Integrating ROM across arenas: the role of collegial teams and supervision Dr. Christian Moltu, Professor, Department of Health and Caring sciences, Western Norway University of Applied Sciences, Norway and Dr. Heidi Brattland, Clinical Psychologist and Associate Professor, Norwegian University of Science and Technology (NTNU), Norway
3	Overcoming the Challenges of Using Routine Measurement in Groupwork Organizational alignment: ensuring a meaningful integration of ROM and feedback within groups Supporting clinicians and their co-leaders in utilising ROM as an effective digital tool Engaging clients in using ROM and feeding back in a personally meaningful way Using ROM in group settings: fostering a shared understanding between clinicians and clients Considering key unique therapeutic factors of groups and their interaction with ROM Dr. Marjolein Koementas-de Vos, Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy, GGZ Noord-Holland Noord, The Netherlands and Jasmin Gryesten, Clinical Psychologist, University of Copenhagen and Psychiatry Region Zealand, Denmark
	Refreshments will be available mid-morning
12:30	Close of Day 2

With thanks to the speakers

By blending engaging evidence-led presentations with success stories from the coalface of clinical practice, this unique line-up of speakers inspired and facilitated changes in local measurement leadership and offered fresh perspectives on the therapeutic use and utilisation of measures in local clinical practice with both individuals and groups. Speakers included:

Dr. Heidi Brattland

Clinical Psychologist and Associate Professor

Norwegian University of Science and Technology (NTNU), Norway

Biography

Dr. Susan Douglas

Professor

Vanderbilt University, USA

Biography

Dr. Marjolein Koementas-de Vos

Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy

GGZ Noord-Holland Noord, The Netherlands

Biography

John Mellor-Clark

Measurement Development Strategist

CORE Information Management Systems, UK

Biography

Dr. Christian Moltu

Professor, Department of Health and Caring Sciences

Western Norway University of Applied Sciences, Norway

Biography

Jasmin Gryesten

Clinical Psychologist and Psychiatry Region Zealand

University of Copenhagen and Denmark

Biography

With 25 years of ongoing evolution, CORE IMS provide mature and proven software systems that offer the flexibility necessary to capture changing datasets and measurement tools that work for the clients, stakeholders and commissioners of counselling and psychological therapy services.

Sensitive to the resources available to the sector, CORE IMS has always aimed to offer best value by focusing team skills and activities on meeting direct customer needs. Aware of common measurement challenges experienced by many services, this learning event follows in that tradition.

For further information, please visit https://www.coreims.co.uk/

Who came?

This was a unique opportunity to explore and apply the latest research to local measurement practice. If you prioritise authoritative evidence or value relevant experience, then this conference is for you. We saw attendance on the day from the likes of:

Heads of Service and Service Managers
Clinical Leads/Service Development Leads
Psychological Therapy and Counselling Practitioners
Academics with interests in Psychotherapy Research

Please login to access documentation associated with the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.