Delivering Personalised Care in Community Mental Health

Delivering Personalised Care in Community Mental Health
4.5 CPD Hours Early bird: £249+VAT
Online Course, 4.5 CPD Hours
Thu 5 Nov 2026 09:30-15:00
Seize this exclusive opportunity to hear directly from Dr Alison Brabban as she shares expert insight into the implementation, delivery and future expectations of the Personalised Care Framework within Community Mental Health services.

This essential training day will equip Community Mental Health Managers, Team Leads and Service Leads with the knowledge and practical strategies needed to effectively embed personalised care, strengthen service delivery and improve recovery and outcomes for those you support. Gain a clear understanding of how the Personalised Care Framework aligns with the Neighbourhood Health model, helping your organisation prepare for evolving national priorities and deliver more patient-centred care. 

Develop your service knowledge

Embedding personalised care in practice

Support optimised, smooth integration of the Personalised Care Framework

Don’t miss this unique opportunity to learn from a leading expert, explore real-world implementation and leave with actionable insights to enhance your service and maximise outcomes. Join together with peers from Community Mental Health services from across the UK to: 

  • Navigate personalised care within Community Mental Health, including how to offer a needs-led care and treatment offer 
  • Integrate Personalised Care within Neighbourhood Health: how to successfully integrate the framework in line with service and national priorities 
  • Optimise patient outcomes by using patient-reported outcome measures and maximise the national outcome dashboard

Interactive learning

Practical strategies offering greater confidence and clear next steps

Through expert teaching, facilitated discussion and shared learning, explore how to implement the Personalised Care Framework, align your service with Neighbourhood Health and use patient-reported outcome measures to improve outcomes. By joining this session, you will be able to: 

  • Connect with colleagues: Community Mental Health service managers, team leads and clinical leads from across the UK 
  • Ask your burning questions directly to Dr Ali Brabban, a leading voice in Community Mental Health 
  • Take part in guided discussions around all elements of successful implementation of Personalised Care
  • Leave with practical strategies and next steps to take back to your organisation

In-house training

Available as a bespoke course to teams of 25 people or more

Please do contact us if you would like this training delivered exclusively to your team, with the content tailored to the specific needs of your service. Please email Sarah Kemm or call Sarah on 01732 897788 for further details.

9:30
Join, tech support and opportunity to network in breakout rooms
9:50
Instructions, introductions and opening remarks
Dr Alison Brabban, National Clinical Advisor to AMH Programme, NHS England, Clinical Lead for Community and Neighbourhood Mental Health; North East and Yorkshire Region, Clinical Lead for Community Transformation, Tees, Esk and Wear Valleys NHS Foundation Trust
Personalised Care: Implementation in practice
10:00
Understanding Personalised Care in Community Mental Health: patient needs and formulations
  • Offering patient a needs-led care and treatment offer – beyond treating symptoms
  • What do we mean by patient needs? How do we meet them? Making Community Mental Health services work for the people who use them
  • Clarifying what patients need from the service and interventions that meet identified needs
  • Formulations and personalised care: using formulations to drive personalised care
10:45
Questions and answers with Dr Alison Brabban
10:55
Interactive discussion: Implementing successful personalised care
  • What barriers do you face in implementing personalised care locally?
  • What opportunities are there in delivering personalised care?
  • How do you currently identify what matters most to a patient beyond their presenting symptoms?
11:10
Feedback from interactive discussion: Implementing successful personalised care
11:20
Screen break
Neighbourhood Health and the Personalised Care Framework
11:30
Integrating Personalised Care Framework (PCF) within Neighbourhood Health
  • Exploring how the PCF supports the delivery of high-quality personalised care
  • Addressing the core components of Neighbourhood Health
  • The PCF: how it differs from the Care Programme Approach (CPA) and how it relates to Neighbourhood Health
12:15
Questions and answers with Dr Alison Brabban
12:25
Interactive discussion: Adapting your service to implement the Personalised Care Framework
  • What have you found to be the main challenges in planning to implement the PCF?
  • What are the perceived challenges your service may face in implementing the PCF?
  • What does successful implementation of the PCF look like in your service?
12:40
Feedback from interactive discussion: Adapting to implement the PCF in your service
12:50
Lunch break
Measuring patient outcomes
1:20
How patient outcome measures can drive Community Mental Health service improvement
  • Clarifying the need for outcome measures
  • What are the national recommendations for patient reported outcome measures?
  • Making outcome measurement meaningful for patients and clinicians
  • From patients to commissioners: optimising use of the national outcome dashboard to improve outcomes
2:05
Questions and answers with Dr Alison Brabban
2:15
Interactive discussion: Successfully quantifying outcome measures
  • Where does measuring patient outcomes lie in your services priorities?
  • What support would you need to improve implementation and outcomes?
  • How are your patient-reported outcomes being implemented in a meaningful way?
  • What are the clinician/service benefits of outcome collection and reporting?
2:30
Feedback from interactive discussion: Successfully quantifying outcome measures
From learning to implementation: next steps
2:40
Embedding the Personalised Care Framework in Community Mental Health
  • Reflecting on today's learning: what are your three key takeaways?
  • Identifying your service's priorities for implementing the Personalised Care Framework
  • What barriers need to be addressed and who needs to be involved?
3:00
Closing remarks and close of day

Your workshop leader

Learn from the clinician helping to shape the future of Community Mental Health in England. Dr Alison Brabban brings national expertise together with practical experience of implementing change across NHS services.

Dr Alison Brabban

National Clinical Advisor to AMH Programme and Clinical Lead for Community and Neighbourhood Mental Health
NHS England and Tees, Esk and Wear Valleys NHS Foundation Trust

Who should attend?

This practical workshop is designed for professionals who play a key role in service delivery within Community Mental Health, including, but not limited to: 

  • Community Mental Health Managers 
  • Community Mental Health Team Leads 
  • Community Mental Health Service Leads 
  • Care Coordinators 

Those working in across Neighbourhood Health services would also benefit from this workshop, its practical takeaways, unique national insights and expert-led sessions including: 

  • Secondary Mental Health Team Service Leads 
  • Neighbourhood Transformation Managers 

Past attendee feedback

Over the past 2 years, our Community Mental Health Teams events have attracted positive feedback, with attendees benefitting from networking and invaluable discussions with experts who are passionate about the progression of Community Mental Health: 

quote icon
“Helpful, great insight into ideas – I’ve taken a lot away”
- Hampshire and Isle of Wight NHS Foundation Trust, Transforming Community Mental Health Services, April 2025
quote icon
“A valuable networking opportunity allowing for some thought-provoking discussions”
- Transforming Community Mental Health Services, April 2025
quote icon
“Very topical and interesting. I’ve taken away loads of ideas, thank you!”
- Transforming Community Mental Health Services, April 2025
quote icon
“Fabulous event with an excellent blend of presentations and interactive discussions. Really inspiring speakers and attendees – I’m leaving today feeling invigorated”
- Aneurin Bevan University Health Board, Community Mental Health Teams: Transformation in Practice, April 2026
quote icon
“An amazing opportunity to network and learn from other trusts about projects, challenges and solutions to issues that are difficult to resolve”
- Pennine Care Trust, Community Mental Health Teams: Transformation in Practice, April 2026
quote icon
“Leaving really inspired, and have learned lots of things I want to apply locally”
- Bristol, North Somerset and South Gloucestershire Integrated Care System, Community Mental Health Teams: Transformation in Practice, April 2026

Pricing structure

  • Early bird rate: £249+VAT - one NHS or public sector place when booked before Friday 2nd October 2026
  • Standard rate: £299+VAT - one NHS or public sector place when booked after Friday 2nd October 2026
  • Group booking: 4th place free! Book 3 NHS or public sector places and get the 4th for free

This course is available for in-house training 

If you have a group of 25 or more members of staff who require this training, then why not commission your own on-site course? Please email Sarah Kemm or call Sarah on 01732 897788 for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding.

If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email bookings@sbk-healthcare.co.uk.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Conference changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Certificate of attendance

A certificate for Continuing Professional Development will be given to every attendee, as a record of continuing professional training and development.

Privacy notices

To view the details on how your data is being collected and used, please view our Privacy policy.

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing talking therapies forums offering dedicated presentation, Q&A, networking and discussion time, each sponsor will be full immersed into the event and able to effectively engage with your NHS audience.

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:

Vanessa Jarman
Contact: 01732 897788
Email: vanessa.jarman@sbk-healthcare.co.uk