Advancing Access and Outcomes in Digital Talking Therapies

Advancing Access and Outcomes in Digital Talking Therapies
Free to attend 3.5 CPD Hours
Online Forum, 3.5 CPD hours
Tue 13 Oct 2026 08:30-13:00

Practical insights to implement AI and digital innovation safely and effectively across NHS Talking Therapies services

Join this free, expert-led forum for an inspiring morning of unmissable learning, networking and practical insights to support digital and AI innovation within your service. Designed specifically for professionals working within Step 2 or 3 NHS Talking Therapies, this unique event will bring you together with your peers from across the country to explore how innovative digital and AI approaches can improve your access, enhancing care and deliver better outcomes.

Through evidence-based presentations and interactive discussion, you will gain actionable ideas, proven approaches and the confidence to translate innovation into meaningful improvements for your own service.

Sponsored by:

Digital and AI innovation

Explore proven approaches to integrating digital therapies and AI into clinical practice.

Take one morning out to gain from invaluable digital updates, guidance and practical ideas, with the opportunity to: 

  • Integrate AI and digital therapies to improve access, efficiency and clinical outcomes
  • Apply practical AI solutions through real-world NHS case studies and implementation examples
  • Navigate governance, ethics and clinical safety to adopt AI with confidence
  • Enhance patient engagement and treatment readiness using digital innovation
  • Develop a strategic roadmap for building workforce confidence and embedding AI within Talking Therapies services

Identify new opportunities

Benchmark your service, share best practice and uncover new approaches to digital innovation

Leave this forum equipped with practical strategies, actionable insights and fresh perspectives to help drive meaningful innovation within your service. By attending this free online forum, you will be able to: 

  • Hear from the experts who are passionate about improving the future of talking therapies 
  • Network with like-minded peers to discover effective solutions to common challenges 
  • Benchmark your services approach nationally to learn where your service is making strides as well as opportunities for growth 
  • Ask your burning questions to gain tailored advice to take back to your service  
  • Benefit from practical insights on how digital innovations are researched, tested and implemented
  • Go beyond the technology to understand the realities of AI implementation

Meet your sponsors

SBK Healthcare would like to thank SilverCloud by Amwell for sponsoring this unique forum.

Opportunities to sponsor

Talking Therapies National Networking Forums enable providers of Talking Therapy technology and treatments to support healthcare professionals. If you would like to sponsor this forum please email Vanessa Jarman or call Vanessa on 01732 897788 to find out about all the engagement and branding opportunities available.

8:30
Registration, technical support and networking opportunity
9:00
Introduction, instructions and chair’s opening remarks
Implementation of Evidence-based Digital Therapy and AI innovations
9:10
Understanding where AI and digital therapies fit within Talking Therapies services
  • Improving your treatment skills whilst optimising digital therapy
  • Maximising recovery rates for clients by integrating internet-delivered cognitive therapy
  • Case study: iCT-PTSD Internet-delivered cognitive therapy platform
9:35
Questions and answers with your speaker
9:45
Interactive discussion: Moving from interest to implementation of AI and digital approaches
  • What is your service’s biggest barrier to adopting digital or AI-enabled approaches?
  • How digitally mature would you consider your service today?
  • Where are the greatest opportunities for efficiency gains?
  • What governance, safety or workforce concerns need addressing first?
9:55
Feedback from Interactive discussion: Moving from interest to implementation of AI and digital approaches
Practical applications of AI in Talking Therapies
10:05
Sponsor showcase
10:25
Questions and answers with the sponsors
10:35
Screen break
AI in Talking Therapies: Governance, ethics and safe adoption
10:45
Building organisational readiness: governance, clinical safety and workforce confidence
  • Understanding current NHS guidance on the use of AI in clinical services
  • Recognising opportunities, limitations and ethical considerations of AI in clinical practice and service delivery
  • Preparing your service for AI use: considering governance and GDPR
11:10
Questions and answers with your speaker
Enhancing client access through digital innovation
11:20
Case study: Using existing digital tools to prepare patients for success before therapy
  • Maximising existing technologies to improve client efficiency and experience
  • Offering digital support options prior to treatment to improve readiness and outcomes
  • Clarifying where AI and digital innovations can enhance client access and experience
  • Case study: Inclusion Thurrock’s ‘Time for Change’ Webinar Series: What the data looks like in practice
11:45
Questions and answers with your speaker
11:55
Screen break
Practical clinical applications: Language, staff attitudes and engagement
12:05
Building workforce confidence in digital and AI-enabled care
  • Supporting less digitally-engaged populations: using language that improves uptake and engagement
  • Overcoming staff resistance and misconceptions: developing workforce confidence and capability
  • Preventing digital therapies from becoming a "lesser offer"
  • Case study: NHS England Digital Innovation Trailblazer Initiative
Rebecca Morley, Team Manager, BABCP Low Intensity Practitioner, NHS North Yorkshire Talking Therapies
12:30
Questions and answers with your speaker
12:40
Interactive discussion: Creating a digital and AI roadmap for your service
  • Where in your current pathway could digital tools have the greatest impact on access, engagement or outcomes?
  • What approaches have you found effective for engaging people who may be less confident or experienced with digital services?
  • Which strategic priorities could be most effectively addressed through the adoption of digital tools or AI-enabled solutions?
  • What would success look like for your digital and AI strategy and how could progress and impact be measured?
12:50
Feedback from interactive discussion: Creating a digital and AI roadmap for your service
1:00
Chair’s closing remarks and close of morning

Inspiring better practice

Speakers will share the successes, challenges and lessons learned from implementing new approaches, giving you practical strategies, fresh ideas and the confidence to drive change within your own Talking Therapies service.

Your expert speakers

This inspiring forum will bring together experts in the digital talking therapies field to share best practice, updates and give you the opportunity to benchmark your practice. 

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Rebecca Morley

Team Manager, BABCP Low Intensity Practitioner
NHS North Yorkshire Talking Therapies

FREE NHS Attendance

  • Places are free to NHS and Public Sector Professionals
  • Commercial companies are invited to sponsor this day, please email Vanessa Jarman for further details

Please only book a place if you are able to attend on the day as this forum will not be recorded. If you book a place and your circumstances change, meaning you are unable to attend, please inform us in writing to bookings@sbk-healthcare.co.uk at least 48 hours prior to the course taking place.

Failure to attend without prior written correspondence will result in a £100 charge.

What happens once you have booked your place?

Once you have registered your place on Zoom, the bookings team here at SBK Healthcare will approve your registration within 5 working days. You will receive a formal confirmation via email once your registration is approved. 

If you do not receive an email from SBK Healthcare please email us at bookings@sbk-healthcare.co.uk or call 01732 897788.

Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

How this online forum will work

If you are unsure of Zoom or how to access the conference on the day, practice sessions are available. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you, sure you are all set for the day. If you would like to request one of these practice sessions please email the bookings team.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Modify registration
To let us know if your details are not correct when you have already registered, please email bookings@sbk-healthcare.co.uk.
 
Cancellations and substitutions
This online forum is free to attend to all NHS and Public Sector attendees. Please note that you can cancel your place up to 48 hours prior to the conference taking place, failure to attend without prior written cancellation will result in £100 charge. You can email the bookings team to cancel or amend an existing booking. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
 
Conference changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes. Should the event be postponed for reasons beyond the control of the conference organiser, we will endeavour to reschedule the event. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

 
Certificate of attendance

A certificate for Continuing Professional Development will be given to every attendee, as a record of continuing professional training and development.
 
Privacy notices
To view the details on how your data is being collected and used, please view our Privacy policy.

Who will attend?

This unique online forum is designed for NHS professionals working at Step 2 and 3 across talking therapies services. Join this course to network with likeminded colleagues, including: 

  • Digital leads
  • High-intensity therapists 
  • Service leads and managers 
  • Clinical supervisors and team leads
  • PWPs 
  • Counsellors, psychotherapists and psychologists

Past attendee feedback

Digital Innovations in NHS Talking Therapies has been held over the past five years as an online forum that has attracted consistently positive feedback. Previous attendees have benefitted from expert-led presentations, unmissable networking opportunities and new, practical ideas to take back to their services:

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“SBK manages time and again to collect innovative, passionate and committed speakers who are willing to share good practice and outcomes of their initiatives. This event gave me a good idea about challenges, initiatives and innovations throughout Talking Therapies”
- ROEX Digital Healthcare Consultancy, Digital Innovations in NHS Talking Therapies, October 2025
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“A very tight, well-constructed conference with a clear agenda and purpose”
- Southampton Steps to Wellbeing, Digital Innovations in NHS Talking Therapies, October 2025
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“It was very informative and I’ve left with a lot more knowledge on how technology can be and is already being used to improve patient outcomes”
- Westminster Talking Therapies, Talking Therapies Digital 2024: Recovery Through Innovation, October 2024
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“Very smoothly run online forum with interesting insights from a wide range of speakers and sponsors – I enjoyed listening to everyone”
- ieso, IAPT Digital 2022: Improving Access for All, October 2022
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“Really great session, I am always impressed by SBK events! Really slick and well put together.”
- Herefordshire and Worcestershire Health Minds, Talking Therapies Digital 2023: Expanding Access, October 2023
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“Today’s session was really useful – I have picked up some interesting information to feedback to my colleagues”
- Cheshire West IAPT, IAPT Digital: Expanding Access to your Service, October 2021

Confirmed sponsor




SilverCloud by Amwell a leading provider of evidence-based digital mental and behavioural healthcare solutions. Supporting 80% of NHS Talking Therapies Services, with up to 70% clinical recovery rates.


Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing talking therapies forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully  immersed into the event and able to effectively engage with your NHS audience.

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:

Vanessa Jarman
Contact: 01732 897788
Email: vanessa.jarman@sbk-healthcare.co.uk